This article will guide you how to install Afi SaaS Backup for Google Workspace for your Google Workspace domain.  You can learn more about Afi's backup and recovery features here. 

You need to be a Google Workspace Super Admin to install Afi application for your domain.

Installation Steps:

Step 1 - Login and create an account

Open the Afi sign-up page and login with your Google Workspace or Microsoft 365 credentials to create an account

Create an Afi account:

Step 2 - Add your Google Workspace domain and install the application

After creating an Afi account, please select Google Workspace data source kind on the next screen and proceed with the installation. Press Install to visit Google Workspace Marketplace and install the application. Please note, that you should use a domain Super Admin account to install Afi SaaS Backup for Google Workspace application.

In the Marketplace please select Domain install option and grant required permissions to the application. You will be able to install the application for your entire domain or limit the installation to a specific organisation unit that you will need to specify during the installation process in Turn ON for dropdown (see screenshot #3 below).

Please note, that if you install the application only to a single organizational unit, then this organizational unit needs to contain at least one user with a Google Workspace Super Admin role.

At the end of the installation process, Google Workspace Marketplace will show a summary of how to access the application as well as a confirmation window showing that the application is successfully installed. To finish your installation, go back to https://app.afi.ai/.

Step 3 - Select a region for your backup data

After the application is installed, you will need to select a region in which to store backups for a newly added Google Workspace domain and a time zone. The following backup regions are available: the United States, Europe (Netherlands), the United Kingdom, Canada, and Australia. Time zone settings will affect the time interval when regular backups are running.

The region where backups data are stored can not be changed once you complete this step.

Step 4 - Wait for Google Workspace resources synchronization  

After adding a domain, Afi discovers domain resources, which can take anywhere from a few seconds to several hours for domains with tens of thousands of users. Once complete, the service redirects you to the backup panel and sends an email notification indicating that your account is ready. If anything goes wrong during this step, please contact us or consult the Afi Knowledge Base article on installation troubleshooting - Troubleshooting problems with Afi application installation.

It can take up to 24 hours for the Afi application to become available to all users in your domain.

Step 5 - Protect your data

To start backing up your data, please configure protection for the whole domain or for a set of selected users or Shared drives.

a. To configure protection for the whole domain you need to select a top-level checkbox near the Resources label, then click on the Assign SLA button and select an SLA that will be applied to all domain resources. To manage auto-protecting settings or to assign SLA to specific organization unit(s), please go to Organizational units tab.

b. User can also protect only a selected subset of Users or Shared drives by assigning SLA directly to specific resources.

You can monitor backup statuses on Service -> Overview dashboard which provides a high-level status of backup operations in a domain or via Activity -> Tasks section in Afi control panel.